Social commerce has created a new online shopping dynamic, and it’s already having profound implications for the future of retail and customer experiences.
Put simply, social commerce is a powerful method for acquiring and retaining customers, allowing brands to discover, engage with and shorten the path to purchase for consumers.
In this eTail and Stackla Social Commerce Report, we surveyed 200 retail executives to examine how brands are using social media to help:
- Better understand and connect with consumers
- Forecast customer behaviors
- Build strategies for long-term success
Download this report to uncover which channels and techniques retailers are investing in moving forward and how social commerce will evolve in coming years.